Fill out the contact form on
the right, and let us know!
Or you can reach us at:
Yaesu USA
6125 Phyllis Drive
Cypress, CA 90630 USA
1-714-827-7600
For Technical Support (8AM – 5PM PST ) or Customer Service call (800)767-2450 between 8AM – 5PM PST
For Parts Department call (714)827-7600
(8AM – 5PM PST)
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Before sending your radio for repair, please contact our Customer Service Department by telephone or at the e-mail address below. Verify that warranty or billable service is available for your radio. To send in your radio for repair, please pack it carefully. Use the original packing materials, if available, and place it inside an additional box. Ship via UPS, preferably. Insure your shipment for the full replacement value. The shipping address is:
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Yaesu USA
Attn: Marine Repair
6125 Phyllis Drive
Cypress, CA 90630
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Please include a cover letter and describe the problem(s) you are experiencing in as much detail as possible. Provide your daytime telephone number, return shipping address (not a P.O. Box number), and your e-mail address, in case we cannot reach you via telephone.
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To follow up on status of a repair, you may also
send e-mail to marinetech@yaesu.com.
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Additional Shipping Information
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Effective December 1, 2022 New non-warranty labor rates will apply.
Amateur radio division - $90 per hour plus parts and shipping.
Marine radio division - $75 flat rate plus shipping.
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